Want to add Compose section on HR Agent Workspace

SaideepK
Tera Contributor

Hello all,

 

I want to add a Compose section on the HR Agent Workspace. Currently, it is not showing up. How I can achieve this ?

 

Your response is highly appreciate.

 

Thank you!

1 ACCEPTED SOLUTION

Shraddha Kadam
Mega Sage

Hello @SaideepK ,

 

Please add the "Activities(filtered)" field in the form layout so you can see the Compose section in the HR Agent Workspace.

 

Please mark my answer helpful and accept my solution.

 

Thank you.

If my response was helpful, please mark it as correct and helpful.
Thank you.

View solution in original post

2 REPLIES 2

Shraddha Kadam
Mega Sage

Hello @SaideepK ,

 

Please add the "Activities(filtered)" field in the form layout so you can see the Compose section in the HR Agent Workspace.

 

Please mark my answer helpful and accept my solution.

 

Thank you.

If my response was helpful, please mark it as correct and helpful.
Thank you.

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Please answer these questions:

  • What ServiceNow family release are you on?
  • What version of the HR Agent Workspace store app are you using?
  • What table are you trying to enable the email client on?
  • On that table, is email enabled in the dictionary entry (can you use it in the classic environment?)
  • Have you modified the ootb record page for the workspace in UIB?