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‎03-22-2022 01:43 AM
An HR Case has several user fields: Opened by, Opened for, Subject person.
Which of these users have the ability to view the case?
Which of these users have the ability to add comments to the case?
Solved! Go to Solution.
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‎03-22-2022 02:33 AM
Hi,
OOB this is governed by Query business rule on parent HR Case table
Name: Restrict query
Also you can check individual HR COE Table level READ ACLs
regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-22-2022 07:03 AM
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‎03-22-2022 07:19 AM
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‎03-22-2022 07:24 AM
yes that's makes sense.