Who has access to an HR Case?

[GLewis5]

An HR Case has several user fields: Opened by, Opened for, Subject person.

Which of these users have the ability to view the case?

Which of these users have the ability to add comments to the case?

[Ankur Bawiskar · Accepted solution]

Hi,

OOB this is governed by Query business rule on parent HR Case table

Name: Restrict query

Also you can check individual HR COE Table level READ ACLs

regards
Ankur

[Community Alums]

Hi @Giles Lewis ,

The users having sn_hr_core.basic or  sn_hr_core.admin can access HR cases.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Markus Nilsson]

Hi Gilles,

If I recall it correctly a good thumb rule in HR scope is that anyone who is part of a Case also has access to read it. Then of course the HR agents with correct roles.

/Markus

[Sean Antle]

Hi, Gilles,

Any user with one of the following roles will have create and edit an HR case unless otherwise restricted by COE Security Configuration:

• sn_hr_core.basic
• sn_hr_core.manager
• sn_hr_core.admin

Good luck!