why Comments and worknotes section on the HR case doesn't show any updates?

[Ramu6]

Hi All,

Actually Comments and worknotes section on the HR case doesn't show any updates, if i post any worknotes or customer updates, , there is no upadate in that section, i am not sure , why this was happening

Please help me to sort out this

Thanks

Ramu

[Ankur Bawiskar]

@Ramu6 

there I could not find the comments and work notes

Please add it by using the Configure available fields link when you scroll down the fields

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ramu6]

@Ankur Bawiskar 

Its already there in  the list

[Ankur Bawiskar]

@Ramu6 

Did you try adding the fields again?