Why notification don't get trigger if table name is "sn_hr_core_case"?
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11-02-2023 03:29 AM
Hi All,
As we know 'sn_hr_core_case' is the base table so hence in notification I have decided to give table name as 'sn_hr_core_case' so that it can be used for other COE's also but it's not working I have checked,
I have to give the same table name as the COE table under which that HR service exits for which I am raising the request.
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11-02-2023 03:37 AM
Usually the notifications are configured on individual HR COE tables.
So please use the COE table in notification and then test
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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11-02-2023 04:09 AM
@Prathamesh Cha1 Parent inheritance doesn't work in case of notification. Notification defined on sn_hr_core_case table will not work for any other COEs, notification need to be separately defined for each COE.