Workspace reference modal issue?

Kohei Tominaga1
Tera Expert

Hi,

I have an issue with reference modal in agent workspace.

 

Default behaviour is that modal stays there and only contents go up when I scroll down.

KoheiTominaga1_2-1709095535302.png

KoheiTominaga1_1-1709095524306.png

However, once I resize the modal, not only the contens but also the modal goes up when scrolling down.

KoheiTominaga1_3-1709095623032.png

KoheiTominaga1_4-1709095645723.png


I have found that this issue can be resolved by deleting user preference "workspace.layout.reference.modal_size.<table_name>"

Is there any way HR agent can refresh this preferenece to default?
Is there any kb article around this issue?

1 REPLY 1

Community Alums
Not applicable

Hi @Kohei Tominaga1 ,

For HR agents, am not sure but you can do it as admin

User preference settings