I needed to get a solution for self-service password reset for users authenticated by Active Direcrory. I enabled the following plugin:http://wiki.servicenow.com/index.php?title=Self_Service_Password_...
I had a friend ask me the other day if we could submit attachments through ServiceNow via a RESTful interface rather than through the documented SOAP endpoint. I had to ponder it for a minute before I...
The Index of PaaS Activity (IPA) is our way of measuring the industry's progress toward app nirvana. We introduced it last November and have seen it ebb and flow over the past eight months. It's not e...
Several of my ServiceNow colleagues and I have been delivering a newly developed training curriculum to select ServiceNow business partners during the past few weeks. In fact, after participating in h...
Jeff Cohn is the Senior Vice President of IT at Sky Comet, a streaming video company based in Florida. He's not your typical IT leader. Jeff spent three years with the Peace Corps in Guatemala before ...
ServiceNow makes it easy to create forms, lists, and other user interface objects. However, just because you don't need to know HTML, CSS, and JavaScript to quickly build the user interface in Service...
What technical features of ServiceNow would you like us to cover?Andrew and Chuck are busy putting together the next several episodes of TechNow. TechNow is FOR technical resources, presented BY techn...
Extract: From recent conversations with customers and prospects, I picked up 4 themes everybody is focusing on when it comes to Enterprise Service Management and Automation. Join me online or offline ...
If you are new to oAuth, Please read these links first : http://oauth.net/2/ and http://en.wikipedia.org/wiki/OAuth. Go ahead, I'll wait.Why are we talking about oAuth today? Most of the services thes...
Another element common to well-run cities and well-run enterprises: they both rely upon effective, efficiently delivered shared services. In cities, these include things such as power, water, and road...
Here's my quick overview of the Hackathon app built by one of the best teams I've had the pleasure of working with.http://ow.ly/lMbX0
Here's a UI Script you can use in the Service Catalog to set the maximum length of a string variable to limit how many characters a user can enter:Name: u_setMaxLengthDescription: Function to set the ...
There is an OOB UI Action called "Metrics Timeline" that appears on all Task tables:It pops up a window and displays the metrics defined on that table in a nice timeline view:Nice feature, but the pro...
Take me down to the Enterprise City, where the tech's all cloud and processes are pretty, as Guns N' Roses might have sung and might yet sing someday. We can but hope.How is an enterprise — your enter...
Communiqué de PresseImaKumo, Premier Partenaire ServiceNow Européen de G2G3ImaKumo offre désormais des formations ITIL innovantes au travers des « serious games » G2G3, permettant í ses clients de tir...
I came back from Knowledge13 two weeks ago energised, motivated and inspired by ServiceNow customers, partners and employees. I also came back with two main pieces of feedback from speaking to custome...
Knowledge13 had plenty of labs and breakout sessions devoted to the ServiceNow Service Automation Platform, the new App Creator, and the range and value of customer-created applications. But if you re...
Lately, I've found myself searching the World Wide Web - isn't that just fun to say? - for common JavaScript solutions for basic tasks like getting the number of days in a month. The common solutions ...
I spent Memorial Day weekend being a daddy turtle in the pool (hello again family, I missed you!) and re-living Knowledge13. I have a novel worth of notes and pictures from the event that are Red Bull...
The challenge of unleashing a powerful platform on the minds of innovative spirits is managing the volume of creativity produced.Last week, I had the privilege of both attending my first Knowledge eve...
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Cooks and Chaos: Turning a Self-Inflicted P1 into ...
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Buy or Build: What to do?
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"Future-Proofing": Preparing for What’s Next on th...
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CMDB that Executives Trust
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Data as an Asset: ServiceNow’s Role in the Enterpr...
