ServiceNow Introduction to Workflows WebinarJune 20, 2011 8-9a Pacific Prerequisites: Online Foundation course ( http://community.service-now.com/learning-center) Course Outline/Description: The Graph...
The h.e.l.p. Blog 5/27/11Post #know11 and community happeningsSo Knowledge11 is officially behind us but I think it's safe to say I have taken away a year's worth of stuff to do. I would of course lik...
If you weren't able to attend Knowledge11, or if you did attend and wanted to see the presentation slides from sessions you missed, you're in for a treat!I just posted the presentation slides from nea...
I'm really pleased that our Scripting classes at Knowledge were a huge success, scores were 93% satisfaction with 95 participants. I'm happy to report we've released our schedule for the next several ...
The next release from ServiceNow is right around the corner. The June11 release will focus on further strengthening our core ITSM functionality, will continue to grow our IT 3.0 capabilities and will ...
Hi everyone - with the certification running great at Knowledge 11, I thought I'd post a draft of our ideas around a learning path. Thoughts, feedback and additional ideas are appreciated and encourag...
The h.e.l.p. Blog Live from Knowledge11!Hello fellow community members, if you are one of the lucky 1,000+ attendees of this year's Knowledge conference I don't need to tell you how exciting this year...
Hi, everyone. My name is Lawrence Eng, and I just joined ServiceNow as the new Online Community Manager. That means I'm here to serve you as we take this community to the next level. In my next post, ...
The h.e.l.p. Blog 5/11/11This week, Joe and I were assigned a new project! Our tasks included things like form changes, creating list views, gauges, record producers, and custom widgets. This was all ...
As part of our continuing efforts to deliver world class support, it is my pleasure to announce that effective 5/16/2011 we will be enhancing our service level agreements for response times to inciden...
Hi everyone,Another month, another set of release notes! You can see what's in Preview 3 right here:http://wiki.service-now.com/index.php?title=June_2011_Preview_3_Release_NotesMake sure you look at t...
Hi everyone,Have you ever wondered, "What variables can I access in a workflow?" Well, you don't have to wonder anymore! Our developer has put together a handy break-down of all of the variables you c...
The h.e.l.p. Blog 4/29/11Here Everyone Learns PlentySPECIAL EDITION!I am proud to announce the new learning center is up and running!Link and description provided.http://community.service-now.com/lear...
We just hit 815 registered attendees for Knowledge 11. Limit is 1,000 which at this pace we have an excellent chance of hitting. If you have not registered for what will be our biggest and most exciti...
Hi everyone - if you are coming to Knowledge 11, you should have just received an email with a really exciting announcement! The Service-now.com training team will be holding a beta run of our new Sys...
I just found out today that, for the first time ever, the majority of sessions at our upcoming user conference will be presented by customers. That's a huge milestone. I've always liked customer talks...
Yesterday I showed you how you could make a method that could be called like this (assuming, again, that gr contains a user record):var gru = new GRUtil();var roles = gru.getM2MList(gr, 'sys_user_has_...
I was asked recently to create a new app that would manage the shipment of hardware. One of the requirements was to allow the user to Create AND Update the record via a record producer. Normally recor...
The second type of relationship between records I'm going to talk about is the many-to-many relationship. That name is a little bit misleading, as this kind of relationship can be used to implement on...
Anyone familiar with the Service-Now product is very familiar with the "Activity" formatter in tasks. It is a core component to display history for the task. As standard in this activity section comme...
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Calling all Servicenow Developers! How can we impr...
