Here's a new SNGuru post showing how you can add an icon to allow users to end an active impersonation and return to their own session in a single click. This post was written in response to a tweet b...
I'm very pleased to announce that the System Administrator exam is live. Please go to http://www.service-now.com/certification to review the exam blueprint and registration for the test. Best of luck!
Seems like everyone is trying to get more organized these days (remember that New Year's resolution?). One thing that is tough to organize is important documents, such as policies, procedures, contrac...
The new knowledge came in fast this week. As a writer, it's always nice to have a queue of topics.This week's topic is overriding a global UI Action. Here's the scenario I got from the client… "I want...
It's time for me to start a ServiceNow blog! Every week - heck, nearly every day - I learn something new about ServiceNow that I want to share. While I could have created a quick category on my own pe...
Hi everyone - we hope you're anxiously awaiting the go live of the System Administrator certification exam because it's almost here! We are working feverously with our testing platform vendor, Kryteri...
Hi I'm Marc and welcome to my 1st blog.I work for ServiceNow professional services in EMEA and I'm going to blog about things that I come across in my every day job of implementing the tool and give e...
I just posted a great article at ServiceNowGuru.com explaining some very important ServiceNow security tips and best practices. Here's a link!http://www.servicenowguru.com/showcase/servicenow-security...
We don't like to toot our own horns too much, but we couldn't be prouder of our very own founder, Fred Luddy, who was just named an Ernst & Young Entrepreneur of the Year for the San Diego region. The...
I have a couple questions:1. Has anyone used role based functionality to create reports/homepages for non licensed users?2. When you create your gauge and set up the home page, is it dirllable and if ...
If you ever wanted some ServiceNow gear featuring our brand new logo, your wait is over! Earlier today, we debuted the ServiceNow Company Store--open to our customers, partners, employees, or anyone e...
Still hungry for content from Knowledge11? Two weeks ago, I posted downloadable presentation slides to the community. This week, our folks in Marketing released even more material from Knowledge11--in...
Most of you already know that ServiceNow's June11 release is coming today. To be exact, it rolls out tonight at 20:00 Pacific Time (03:00 GMT or 04:00 Daylight Saving Time). (General notes on the upgr...
BIG NEWS!ServiceNow is in the running to win the 2011 American Business Award for Best New Product!TODAY IS THE ONLY DAY TO VOTE! Please click on the links below to help ServiceNow win this prestigiou...
Did you know that ServiceNow offers training? To help you get the most out of ServiceNow, we offer multiple, high-quality, and comprehensive courses throughout the year in various locations.We're runn...
ServiceNow Introduction to Workflows WebinarJune 20, 2011 8-9a Pacific Prerequisites: Online Foundation course ( http://community.service-now.com/learning-center) Course Outline/Description: The Graph...
The h.e.l.p. Blog 5/27/11Post #know11 and community happeningsSo Knowledge11 is officially behind us but I think it's safe to say I have taken away a year's worth of stuff to do. I would of course lik...
If you weren't able to attend Knowledge11, or if you did attend and wanted to see the presentation slides from sessions you missed, you're in for a treat!I just posted the presentation slides from nea...
I'm really pleased that our Scripting classes at Knowledge were a huge success, scores were 93% satisfaction with 95 participants. I'm happy to report we've released our schedule for the next several ...
The next release from ServiceNow is right around the corner. The June11 release will focus on further strengthening our core ITSM functionality, will continue to grow our IT 3.0 capabilities and will ...
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