Announcing our newest Rising Stars of 2022

We are pleased to announce the newest 2022 ServiceNow Community Rising Star cohort. Twice a year we have the honor of inducting new members in our Rising Star program. Let's give a huge round of appla...

Do you want to help improve Alert Systems? Sign up to join us for a user research session!

Calling all IT Operators who work with Alert Systems! Want to help us make design decisions? If so, sign up to join us for a user research conversation! We'd like your thoughts on the designs and conc...

Welcome to the “Innovation Today” podcast!

“Innovation Today” is a thought leadership podcast that explores how organizations use innovative technology and strategy to address industry-specific challenges. Join your host, Spencer Beemiller, Se...

Why Develop on ServiceNow?

Why Develop on ServiceNow? Maybe you know and maybe you don’t know (yet) of why ServiceNow is such a great platform to develop on, but either way - you found yourself here. To take a moment to brag – ...

GlideAggregate SUM not summing correction? Is it summing by groups of your sum field?

Hey all, I just wanted to share some tidbits here....So I was just running a GlideAggregate SUM against sys_attachment in my test instance. The results were, well, weird. Instead of one result that wa...

Instant Collaboration with the Notify Zoom Connector

Incident management is the bread and butter of any ServiceNow IT Service Management implementation. It’s where most organizations start their IT transformation journey, whether they have a well-define...

Now Learning Live is bringing Training to Tokyo!

The TACO Events Team is pleased to announce the launch of the inaugural Now Learning Live Tokyo! We are beyond excited to welcome attendees to the beautiful Akasaka Intercity Air for a three-day, in-p...

ServiceNow's AWS Cloud Discovery Options

ServiceNow's ITOM Discovery enables you to discover cloud services in AWS. Since the London release of the ServiceNow platform, our AWS Cloud Discovery offering has evolved. Servicenow discovery suppo...

Feedback Opportunity! Help us improve the future of our IT Products!

Would you like to help influence future experiences for IT Productivity Tool? If so, we are looking for an Application or Service Owner, Support Engineer, Server Engineer/Specialist, Site Reliability ...

Do you want to help improve the Hardware Asset and Stockroom Management Experience?

Calling All IT Asset Managers, Hardware Asset Managers, IT Asset Analysts, and Stockroom Managers. Do you want to help improve the Hardware Asset and Stockroom Management Experience? If so, we’d like ...

Performance Analytics, Virtual Agent, Process Mining: A Now Intelligence blog carnival

“Writing lives forever, while you may not.” P.T. Barnum, creator of the modern circus (kind of like a carnival) I've never been a big fan of carnivals. And now that I'm a parent I'm even less of a fan...

We heard you wanted more Known Error Portal updates!

What we heard You told us you wanted to: Quickly find the most severe issues or the most viewed articles to focus onShare known error information to coworkers in different methodsSave time communicati...

Learn how to implement Knowledge Management Governance

How do you effectively implement ServiceNow Knowledge Management Governance for your organization (or client)? It's important to understand the Knowledge Management Framework and the pieces involved s...

Scheduled maintenance and content loss period

Greetings ServiceNow Community Members, Please note that all content and questions posted between September 22 and October 2, 2022, will be permanently archived on October 2nd. Why? The ServiceNow Com...

Pre-built solutions with ServiceNow Automation Engine

ServiceNow Automation Engine enables you to connect your ServiceNow instances with other apps in your ecosystem. Using our low-code approach in flow designer, you can design your custom flows supporti...

Our Pledge to Partners

There are moments in your career that immediately stand out as transformative. This year’s Global Partner Ecosystem Summit (GPES) was one of those for me. I came to ServiceNow in part because of a bol...

Feedback Opportunity - Agent Workspace - Email Improvements!

Are you a CSM Agent? Do you resolve external customer cases or requests or work closely with Agents? Would you like to help influence future experiences? If you said yes to any of these questions, we'...

Passionate about your department’s professional growth and development?

Do you make decisions about professional growth and development for the employees in your department? If yes, we’d love to speak with you! How to sign up: Please find a time that works best for you vi...

From Portal Widgets to Next Experience Components

I joined ServiceNow in 2015, and I've been working with Service Portal ever since. Before joining ServiceNow, I was building full-stack applications that used the AngularJS framework, which Service Po...

We heard you: Updates to the Known Error Portal

When you experience an error in ServiceNow, it helps to know you’re not alone. That’s where the Known Error Portal comes in. It’s a handy repository of known errors in the ServiceNow product that have...