Are you a CSM Agent? Do you resolve external customer cases or requests or work closely with Agents? Would you like to help influence future experiences? If you said yes to any of these questions, we'...
Do you make decisions about professional growth and development for the employees in your department? If yes, we’d love to speak with you! How to sign up: Please find a time that works best for you vi...
I joined ServiceNow in 2015, and I've been working with Service Portal ever since. Before joining ServiceNow, I was building full-stack applications that used the AngularJS framework, which Service Po...
When you experience an error in ServiceNow, it helps to know you’re not alone. That’s where the Known Error Portal comes in. It’s a handy repository of known errors in the ServiceNow product that have...
Do you want to have a direct impact on ServiceNow’s products? We're seeking feedback on some ideas designed to reduce the number of tools and portals employees use to resolve computer issues. Are you ...
Do you influence purchase decisions on services added to your product portfolio? Are you a platform owner, super admin, or business process owner? Do you use classic lists and forms from 2 or more pro...
Assets vs CIsThose of you who have previously worked in IT Service Management, on a service desk handling incidents and requests on Configuration Items (CIs) or services made up of multiple CIs, as a ...
Overview Over the, almost, ten years I have been in this ecosystem I have realised that many customers think that upgrading an instance is as simple as scheduling it and leaving the ServiceNow automat...
If you are a Now Support mobile app user, we would love your impressions of the experience! Taking this short and direct survey will help us understand how to prioritize features that matter to our cu...
What would you do if you want to track the role assignation in the platform i.e., which role was assigned/unassigned by whom and when or by which group? There is a table in the platform 'sys_audit_rol...
Are you new to ServiceNow? Then you probably can’t wait to find out what the ServiceNow platform can do for you. That’s why we’ve introduced a new “Welcome to ServiceNow” course that gives you a great...
Live on ServiceNow is an interactive event series to help you adopt, deploy, and accelerate success from your ServiceNow products. Join us for live events to learn what's new from ServiceNow, get the ...
Greetings, We are pleased to announce the opening of our bi-yearly window for 2022 ServiceNow Community Rising Star nominations. 'Make a nomination' before July 31st! What do I need to submit a nomina...
The Hardware Asset Workspace (new in San Diego) has been on my mind a lot lately. I had some questions about its purpose and why we should use it over the existing Asset Workspace. The answer I receiv...
Note: To request for early release to the Tokyo release, please log into Now Support (HI) Service Catalog and follow the section below “How do I Self-Register Early Release”. Why do we provide early r...
Extended! ServiceNow Fundamentals on-demand course and Certified System Administrator (CSA) exam voucher are offered at no charge until October 30th, 2022ServiceNow training and certification paves th...
OverviewAdaptive Authentication policy framework enforces contextual authentication controls to the right user at the right time. It uses authentication policies to evaluate authentication requests an...
So, you're interested in a career in ServiceNow? Great choice! Let me tell you about my journey so far. I am new to this unique platform myself, I joined ServiceNow about two and a half years ago with...
Please answer 1 question to help us understand how you log in to ServiceNow sites. UPDATE: SURVEY CLOSED This survey will close EOD Friday, May 13th. Thanks in advance for your partnership! -Your Cust...
We love the extra features and functionalities that plugins provide, but we occasionally have to phase out support for some of them. This helps make sure we can bring you new and even more useful opti...
