Remember the rise of mobile-first web design a decade or so ago? That then-radical shift toward prioritizing mobile over desktop was difficult for businesses that had invested untold time and dollars ...
Last chance to join a user research session! We want your feedback on a new feature focused on engaging the IT workforce with rewards and recognition! We are seeking feedback on design concepts that a...
Are you a mobile app developer? Looking for an opportunity for your feedback to shape the mobile app experience? If so, we're currently improving the way mobile apps are built using ServiceNow and wou...
We want your feedback on a new feature focused on engaging the IT workforce with rewards and recognition! We are seeking feedback on design concepts that aim to engage team members in their role throu...
So i was needing to get the current date/time in a specific timezone the other day. I know that you can easily generate it with the current user's timezone with either of these: gs.info(gs.nowDateTime...
ITSM, CSM, and HR Agents - are you open to a call with our User Research team? ServiceNow Research is currently measuring the impact of productivity between our user interfaces. We would love to share...
Prologue What you are about to read is based on a true story, though with a twist. I can tell you that this occurred on midnight Friday the 13th (dun dun duuun). I am not kidding. That is when this go...
IntroductionSome features, despite of existing for a long time are not well-known after all, and this seems one of them, so here is an article that may help people reduce their workload when publishin...
We are pleased to announce the 2023 Community MVPs and Rising Stars. The ServiceNow Community MVP Program recognizes our top individual contributors who are well known by the collective community for ...
The Fall of the Omniscient Business Analyst If you have been involved in any development, you will have met the issue of not drawing back the curtains. Unless the organization is mature, a requirement...
Service Graph Connector for Infoblox Overview Service Graph Connector for Infoblox will import Subnet and IP Address from Infoblox to the ServiceNow CMDB quickly, seamlessly, and securely. It is built...
Note: To request for early release to the Utah release, please log into Now Support (HI) Service Catalog and follow the section below “How do I Self-Register Early Release”. Why do we provide early re...
Welcome to another baking session featuring Charles the Baker and a sprinkle of Common Service Data Model. As with any blog post with respect for itself, I will start by quoting A. Einstein to lend my...
I doubt it is just me. I have this gut feeling that most of us struggle to understand the emperor's new cloth, the Common Service Data Model (CSDM). And I think most of us know that the model is as in...
Do you know what pain is? Synchronizing additional comments and work notes across related records. A real-life example is when you need to ensure that approvers, fulfillers, and service desk have the ...
You are all about CSDM because you know what is up. Even before this, you focused on building out your company's business services. Gold star. The only problem, you needed those extra groups represent...
As true as it is that data, in general, should never leave ServiceNow, if it can be avoided, it can be beneficial to export some data to Excel. A rule of thumb: it is OK to extract data if the extract...
Get away from the "out-of-the-box" box. It seems that everyone is seeking an 'out-of-the-box' (OOB) solution these days. In fact, I cannot recall a single project in the past five years where OOB was ...
You are tasked with debugging a script that was created in 400 BC and contains about as many hardcoded system IDs as years have passed since this abomination of a script took its first breath. Fear no...
Where did you reference that pesky event name, or what implications might it have if you make a small tweak to a script include? Fear no more, find SN Utils and add the extension to your browser. Now ...
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An Update on Recently Archived Community Content
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Calling all Servicenow Developers! How can we impr...
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One Place to Run Your Certificates. Zero Guesswork...
