Every Boeing 767 has 3.1 million parts of which about a million are
screws. Developing enterprise software makes me yearn for simpler
pursuits like building airplanes. Let's just say the mechanics uni...
When working with customers on integrations, I have noticed that there
are quite a few tools that I was taught about by both my trainer (John
Andersen) and co-worker (Chris Maloy) that I use every day...
I'm a big fan of game shows and when I was a full-time trainer, I used
to incorporate games like Amazing Race and Jeopardy into my classes. If
I gave you the answer of 59%, which one of the following ...
Service integration and management (SIAM), service integration, or
multi-sourcing services integration (MSI) isn't new. Global research
firms, such as Forrester and Gartner, were producing SIAM-relate...
Bonjour,Faites comme notre client Université de Toulouse (voir étude de
case attachée), choisissez Bomgar (http://www.imakumo.fr/bomgar/), le
numéro 1 de la prise en main í distance en entreprise inté...
Yesterday, I attended the CIO Panel "Leading in a Digital World", here
at Gartner Symposium/ITxpo in Barcelona, led by Gartner's Graham Waller
and Mohammed Khalid. Participants: Elisabet Pinilla (AXA)...
Ah Dublin, often quoted as a favorite city or one that's near the top of
a global traveler's bucket list — who wouldn't want to sample the
beauty, history, culture, food, and people of the city that s...
For a decade we've been hailing the ascendance of mobile for business,
celebrating CIOs who can spell "4G", and waving the victory banner high
above every technology project that extends beyond an Eth...
Remember the film "Pay It Forward" starring Kevin Spacey, Helen Hunt,
and Haley Joel Osment? Where Haley Joel Osment's troubled youngster is
set a social studies assignment by Kevin Spacey to think of...
The ServiceNow Education Services team recently introduced a new
training offering for people interested in learning more about
ServiceNow's Asset Management application. This is a 3-day technical
cou...
We are looking for your feedback! Are you on board the CMDB train? Are
you trying to figure out how to get value from the data you have in your
database?Since I began developing our new Asset Manageme...
In the blog post, The itSMF USA IT Service Management Think Tank AKA
"The Revolutionary Network" I said that: "At this year's joint itSMF USA
and HDI conference — FUSION13 — something is brewing."I th...
At this year's joint itSMF USA and HDI conference — FUSION13 —
independent management consultant Barclay Rae brought his own brand of
IT service management (ITSM) improvement to Nashville. That's ITSM...
The Index of PaaS Activity (IPA) crept backward this month, slipping
2.75% to close at 113.4. The broader S&P 500 was up 4.7% during the
period. PaaS-related tweet volume was down significantly (-17.9...
This blog is a followup to the previous blog I did about using AD
CMDLETS:http://community.servicenow.com/blog/christophermaloy/running-active-directory-cmdlets-your-workflow-powershellandhttp://commu...
I wanted to share a new insight I had into ServiceNow. Many of us know
that when you create tables, that contain references to other tables,
they show up in the related list you can include on the for...
At this year's joint itSMF USA and HDI conference — FUSION13 — something
is brewing. I know it's getting close to Halloween but this involves
creatures of a different kind: IT industry notables, pundi...
At the three recent EMEA NowForums ServiceNow Chief Technology Officer
Arne Josefsberg spoke of "The Enterprise IT Cloud." A mix of where cloud
is today and where it will be in the future — that cloud...
At the three recent EMEA NowForums ServiceNow founder and Chief Product
Officer Fred Luddy spoke of "The Future of Now." A mix of the future of
IT and the future of ServiceNow — two futures that are i...
At the three recent EMEA NowForums ServiceNow President and CEO Frank
Slootman spoke of "The end of No. The beginning of Now."It's about how
enterprise IT organizations need to move away from what the...