Juhi Poddar MVP 2026: My Community Power

[Juhi Poddar]

The ServiceNow Community has been an integral part of my professional journey. What started as a place to seek answers gradually became a platform where I could contribute, learn, and grow alongside others in the ecosystem.

What do you create?

I create practical ServiceNow content focused on real world implementation topics across ITSM, HRSD, Service Portal customisation, scripting, and automation. My contributions aim not only to provide solutions but also to explain the reasoning and thought process behind them, helping others understand the logic beyond the fix.

You can explore my contributions here:

• ServiceNow Community
• LinkedIn
• Github

How did you get that started?

My journey in the ServiceNow Community began the way many others do, by searching for answers during my early learning days. As I explored discussions and solutions, I gradually realised there were questions I could answer too, and I choose to take that opportunity to help. In doing so, I discovered how much I was growing myself along the way.

Why do you keep sharing? How many times have you been named a ServiceNow MVP?

I keep sharing because helping someone solve their challenges gives me a deep sense of satisfaction. I still remember my initial days of learning ServiceNow, when the ServiceNow Community was the first place I turned to for answers, and the solutions I found there were incredibly helpful in building my confidence. That experience motivates me to share real world learning, scripting insights, and implementation experiences so others can benefit just as I once did.

I was honoured to be recognised as a Community Rising Star in 2025 and named a ServiceNow MVP in 2026. I see these recognitions as encouragement to continue contributing thoughtfully, learning continuously, and growing alongside the community.