The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Application Development
Create, manage, and distribute custom applications for your business. You can create custom applications to extend existing functionality delivered with the core platform or introduce new functionality.
Asset Management
Integrate physical, technological, contractual, and financial aspects of information technology assets using IT asset management.
Automated Test Framework
Create and run automated tests on your ServiceNow instance. When you upgrade or modify an instance, run these tests to confirm that the instance still works as designed.
Discovery
Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery.
- Discovery incorrectly classifies a Linux server if the release file has ID_LIKE set to another OS (K...
- Using the Avaya IP phone in Discovery (KB0622344)
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management.
- Reporting on knowledge search table returns multiple records for "homepage" (KB0622855)
- Knowledge base with disabled Social Q&A still appears when user tries to post a question (KB0622848)
Security Access Control Lists
Secure access to new objects or change the default security behavior with Access Control Lists.
Service Portal
Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.
- Reference qualifiers not working as expected on the Service Portal (KB0622725)
- Knowledge Categories widget list not sorted alphabetically (KB0622991)
- In Service Portal, hyperlinks are not automatically made live when added to questions (KB0622942)
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- Items in the slushbucket 'Current Relationships' from 'Add/Remove relationships' are not translated ...
- Dot-walked field clears when double-clicking a reference field to add a new row in an embedded list ...
- UI16: Tooltip hints do not display for the journal fields when the Activities filtered formatter is ...
- Unable to update Work notes or Additional comments fields when using Update all or Update selected...
