When we open Agent Workspace Lists page , we have More Options on top right (3 dots symbol ) , We have a requirement to add a ui action in this which will redirect to external SharePoint link.i.e., On pressing the 3 dots symbol, it should show an option 'External Link' on pressing that it should redirect to a SharePoint link . Please suggest where we can configure this .
Hi,
Just create a normal UI Action called 'External Link' and select all check boxes related to the Workspace section like this:
