Add save/draft button to Email client window

[Neha Hanwate]

Can we customize the email client window to add a save button to save the draft email before sending them.

[Mark Manders · Accepted solution]

Start using Next Experience as soon as possible. There you have the 'save as draft' option by default: https://developer.servicenow.com/dev.do#!/reference/next-experience/tokyo/now-components/now-email-c...

[Neha Hanwate]

Thanks for the response Mark. This option "Save as Draft" is not available on our Service operation workspace . Do I need  to configure that?

[Mark Manders]

Sandeep has shared information on this here: https://www.servicenow.com/community/next-experience-forum/email-composer-in-ui-builder/m-p/2801060