Automated Test framework

[kishorek9987311]

Hi,

I want to test, using ATF, that when a Change is generated from an Incident through the UI action, the Change number created matches the value populated in the Incident’s Change field under Related Records. If this is feasible in ATF, please provide the solution; if not, kindly suggest an alternative approach.

Thanks & Regards,

kishore Kumar reddy

[kishorek9987311]

Hi brain Thanks for the information.

Under Quick Start Suites, I can see only three test suites, and none of them appear to be related to Incident. I am attaching an image for more details. Could you please confirm if this is correct?

[Sardash]

@kishorek9987311  - 

@kishorek9987311  -

Please follow below test steps -

1. Create a User - Give required Roles

2. Navigate to Module - Module selected should be 'Create New' (Incident)

3.  Set field values

4. Submit a form

5. Open an Existing Record - Under Record field - Give reference of 'Step no 4'

6. Click a UI Action - Select 'Create Normal/ Standard/Emergency Change' as UI Action (Select any one)

7.  Validate Record Present in List - Select Table as Change Request and Related list which you want to validate

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If my response helped, please mark it by selecting "Accept as Solution" and " Helpful." 

[Sardash]

@kishorek9987311  - Please check my answer and if its solving your query then please mark the thread by selecting "Accept as Solution" and " Helpful." 

[yashkamde]

Hello @kishorek9987311 ,

For your use case..
1) Make an UI Action to create a change request from incident

and then create a ATF for validating the field change request (rfc) is populated on the incident form from our ui action code..

If my response helped, please mark it by selecting "Accept as Solution" and " Helpful." 

[kishorek9987311]

Hi All,

I am unable to click the Propose button in the Service Operations Workspace (SOW) view. However, I am able to click the same Propose button using custom UI steps in the Native UI, but not in SOW.

How can this be achieved in the SOW view?

Please find the attached image for reference.