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Resolved! What is use of getReference in client side.

Hi,  What is use of getReference in client side. I know we can get data from server side to client side but we can get data with GlideAjax as well then what is use of getReference. Can anyone please make me understand for it.  Regards, Nivedita  

Returing undefined if the value is empty

 i am using a multi row variable set 'req' having two variables name and url. When an incident ticket is submitted i want to insert the values in the table u_ur having fileds name1 and url1. but when the url1 or name1 is empty value 'undefined' is in...

akhila13 by Tera Expert
  • 622 Views
  • 3 replies
  • 0 helpfuls

Filter is not visible in any table

Filters  are not visible after adding any conditions in any table. However when clicked in filter icon it shows the condition but without that it shows blank even if there are filter conditions. attached screenshot  

filter not visible 1.png filter not visible after clicking in filter icon.png
Abhilash by Tera Contributor
  • 520 Views
  • 5 replies
  • 0 helpfuls

MID Server showing Down/Validating

My MID server is showing Down/validating under MID Servers, but when I log onto the server the MID server service is running.  Can anyone explain what is going on or point me to a reference?  Thx!  I have attached screen shots if needed.

jaubert by Tera Guru
  • 992 Views
  • 3 replies
  • 0 helpfuls

Resolved! Creation of incident from json payload ?

Hello experts, I am trying to create an incident from json payload via scripted rest api. While testing the scripted rest api , i am getting empty response ( hi article already chked regarding acl deactivation).  Does anyone have any sample script or...

Ct111 by Giga Sage
  • 1275 Views
  • 2 replies
  • 0 helpfuls

List edit ACL is not working

Hi All,I have a created a list_edit acl for sc_task table of the status field, role-snc_internal which is not working. So when I impersonate a user with snc_internal still it says that "Security constraints prevents from editing". but the same create...

imkhan by Tera Contributor
  • 1458 Views
  • 2 replies
  • 0 helpfuls

UI Action : Mark Duplicate

Hi all, When I click on the MARK DUPLICATE UI Action in the Problem Module, a pop up window opens up with many fields. I need to add 1 extra field to the list. Where do I go to add this? For eg - I need to add a Closure Notes field in the below scree...

SajithMadathil_0-1673838726594.png