Can time worked will calculate time when request state changed from in progress to closed state

Vinod S Patil
Tera Contributor

‎08-03-2023 11:56 PM

Hello Team,

 

I have requirement to calculate the time assignee has spent on request from in progress state to closed state.

 

Please suggest me.

 

@Ankur Bawiskar 
@Ravi Chandra_K 

@Samaksh Wani 
@Sagar Pagar 
@Community Alums 

0 Helpfuls
  • 181 Views
1 REPLY 1

Community Alums
Not applicable

‎08-04-2023 12:10 AM

Hi @Vinod S Patil ,

Please follow this thread: https://www.servicenow.com/community/developer-forum/how-to-calculate-the-time-spent-by-a-change-req...

 

0 Helpfuls