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change task is not getting displayed after change task is complete in change request in service now

kalpanam
Tera Contributor

‎07-08-2024 12:33 AM

when I am creating change request, I am able to see in dev environment, but   I am not able to see change task in production environment.

 

Could you please give me your valuable suggestions.

 

 

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Dr Atul G- LNG
Tera Patron

‎07-08-2024 08:00 AM

Hi @kalpanam 

 

Change task getting created based on the flow which has been attached. Please check is the same flow / WF attached in both instance also please check the change properties as well. Might be in change property it has been false. 

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