change task is not getting displayed after change task is complete in change request in service now
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07-08-2024 12:33 AM
when I am creating change request, I am able to see in dev environment, but I am not able to see change task in production environment.
Could you please give me your valuable suggestions.
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07-08-2024 08:00 AM
Hi @kalpanam
Change task getting created based on the flow which has been attached. Please check is the same flow / WF attached in both instance also please check the change properties as well. Might be in change property it has been false.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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