client script is not working and copying the variables from incident to submit a ticket not
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Wednesday
I have client script which should be copying the incident variables to the submit a request variables like short description and description once the incident ticket is converted in to the request here the client script is not working and copying the variables from incident ticket to the request on the portal but the redirection is working and it takes to the correct page on the portal other then copying the variables
how can we fix this or do we have any other approach to achieve this ?
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Incident Management
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3 hours ago
Change the UI type from desktop to all. The portal requires the client script to run for mobile if you UI Type for all it will be able to run in for both desktop and mobile UI.
