Create a report on incident table for the tickets that are raised on present financial year

kaladipranathi1
Tera Contributor

Create a report on incident table for the tickets that are raised by a particular user on present financial year

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kaladipranathi1 

 

Try this way

 

AGLearnNGrow_0-1738568225716.png

 

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Dr. Atul G. - Learn N Grow Together
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HI @kaladipranathi1 

 

Also instead of created by you can use caller if you want to know the user-created incident for any other user. And you can use the date between or this year if it is not for financial year specific

 

AGLearnNGrow_0-1738569988069.png

 

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*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@kaladipranathi1 

it depends on your customer's financial year start and end

If the financial year starts on 1st April and ends on 31st March, you can have filter condition as Created on or after 1st April and Created on or before 31st March

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@kaladipranathi1 

check this link where I shared solution on how to create report and then how to change the report filter condition dynamically every year

Report for financial year 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader