Create a report to get Top 5 CI of incident

BVD
Tera Contributor

‎02-01-2023 01:14 PM

Hi,

 

What are the top 5 CI's based on the count of incidents in the past 30 days. Can we create the below kind of report in ServiceNow without using performance analytics

BVD_0-1675286007449.png

 

Looking for suggestions, thanks.

0 Helpfuls
  • 705 Views
2 REPLIES 2

Allen Andreas
Administrator
Administrator

‎02-01-2023 01:21 PM

Hello,

Similar to your other post...please try to use trend or other report types looking at incidents and grouped by CI and aggregate as count and see what you find.

Please mark reply as Helpful/Accepted, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
0 Helpfuls

BVD
Tera Contributor
In response to Allen Andreas

‎02-01-2023 01:25 PM

If I use the filters, opened in the last 30 days. I am getting all the CI's for the last 30days. How can we restrict the data to show only the top 5 or top 3 CI incidents in the report?

0 Helpfuls