Create a report to get Top 5 CI of incident

BVD
Tera Contributor

‎02-01-2023 01:14 PM

Hi,

 

What are the top 5 CI's based on the count of incidents in the past 30 days. Can we create the below kind of report in ServiceNow without using performance analytics

BVD_0-1675286007449.png

 

Looking for suggestions, thanks.

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Allen Andreas
Administrator
Administrator

‎02-01-2023 01:21 PM

Hello,

Similar to your other post...please try to use trend or other report types looking at incidents and grouped by CI and aggregate as count and see what you find.

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Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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BVD
Tera Contributor
In response to Allen Andreas

‎02-01-2023 01:25 PM

If I use the filters, opened in the last 30 days. I am getting all the CI's for the last 30days. How can we restrict the data to show only the top 5 or top 3 CI incidents in the report?

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