Create new incident, channel value should be same always.

[Suresh K3]

Hi everyone,

While creating new incident from navigation menu, Incident page form will load.

While loading each time, channel value should be always Email .

Just i need to know by creating new incident from navigation menu from where the page loads

How do i try this, by before BR, Flow or Client script. 

[Aniket Zepale]

Hi @Suresh K3 ,

Set default value to email for channel field.

Steps

1)Right click channel field.

2)Configure dictionary.

3)Set default value as "email".

Please mark my answer helpful if it helps you!

[Suresh K3]

Hi Anikit Zepale,

Thanks for replying.

Thanks, and great!!

It works well, does default value work for language Translations