Hello,
I created a widget on Dashboard that shows a bar chart, that displays the open calls by time. the problem that I don't see where i can present it 'week by week' at the last 8 week. like in the following example:
I succeeded only to preset this figure:
In addition, i don't find how to add a horizontal 'goal line'.
can you please help me?
Go to "Reports > Administration > Report Ranges"
Create new "Report Range" for your table and Opened field
You need to created multiple report ranges
Please check below snow link as well:
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@Itay Goldshtein Yes you need to insert upper value itself. Week 1 upper value will be min value for Week 2. Please check the global ranges created as shown in image beow
In the image above
"Same day" upper value duration is "23 Hours 59 Minutes"
"2 Days" upper value duration is "1 Day 23 Hours 59 Minutes"
It means "2 days" lower value duration is "23 Hours 59 Minutes" and upper value duration is "1 Day 23 Hours 59 Minutes"
Please mark as correct answer if this solves your issue.
@Itay Goldshtein Ok. We have Order field on report ranges table. Change the order to how you want it. It should work.
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I performed it but unfortunately nothing changed.
@Itay Goldshtein For all you have added 100. You must add small number if it need to be at left and a big number if it needs to be at right. like below
"> 2 Months" with order 80 will be at right
"Same day" with order 10 will be at left.
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