Disable onLoad message in Incident record
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 03:40 AM
After upgrading to the Xanadu version from Vancouver, I keep encountering the following message when loading an Incident record:
"Have you tried the Express List on Service Operations Workspace? It allows an easy and live visualization of the alerts. Watch the demo and learn more."
I've searched through various tables but haven't found a way to remove it. Is there a solution to get rid of this message?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2025 08:20 PM
Hi,
That message is being shown on the forms through this script includes - SOWEnhancedExperienceUsersDriver. If you comment out that message in the script, you shouldn't see it in your system. Mark this answer as correct, if the solution worked out for you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-06-2025 05:37 PM - edited 04-06-2025 05:38 PM
Worked for me Scott, thanks for the details.
