Display all the assets assigned to User

[Community Alums]

Hi Experts,

We have a requirement, it is to Display all the assets assigned to Affected user in a catalog item. Affected user is a reference variable pointing to (sys_user table).

If user has one asset it should display as below image (1)

If the affected user has multiple devices it should display as below image (2)

Note:  Assets should be displayed from cmdb_ci_computer table.

[Sai Kumar B]

@James Rostron Please use the following modified script include code

var getAssetProperties= Class.create();
getAssetProperties.prototype = Object.extendsObject(AbstractAjaxProcessor, {
	
	getAssetDetails: function() {
                var arr = [];
		var grAsset = new GlideRecord('cmdb_ci_computer');
                       grAsset.addQuery('assigned_to', this.getParameter('user'));
                       grAsset.query();
                       while(grAsset.next()) {
			arr.push({'<pass asset tag variable name here>' : grAsset.getValue('asset_tag'),  '<pass manufacturer variable name here>' : grAsset.getValue('manufacturer'),    '<pass model id variable name here>' : grAsset.getValue('model_id'), '<pass serial number variable name here>' : grAsset.getValue('serial_number')}) //Store the details in JSON format
		}
return JSON.stringify(arr);
	},
    type: 'getUserPropertiesAjax'
	
});

[James Rostron]

For anyone else drawn to this article I managed to fix the code so that multiple assets are returned.

See updated script include below:

NB: Update with your variable names

var getAssetProperties = Class.create();
getAssetProperties.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getAssetDetails: function() {
        var arr = [];
        var grAsset = new GlideRecord('cmdb_ci_computer');
		grAsset.addQuery('assigned_to', this.getParameter('user'));
        grAsset.query();
        while (grAsset.next()) {
            arr.push({
                'name': grAsset.getValue('name'),
                'manufacturer': grAsset.getDisplayValue('manufacturer'),
                'model': grAsset.getDisplayValue('model_id'),
                'serial_number': grAsset.getValue('serial_number')
            }) //Store the details in JSON format
        }
        return JSON.stringify(arr);
    },
    type: 'getAssetProperties'
});