Display incident data to external customers

[Jagan Deep]

I wanted to display incident details to our external customer(no access to servicenow); if any incident is updated, it should be reflected to the external customer. Please let me know how I can achieve this

[Marco0o1]

Hi @Jagan Deep ,

Its depend the method you want to use, but I recomend to create a new page and give to the widget acces to your table from the "Restricted Caller Access Privileges" module. Then will depend in a minimun security like which records you user can visualize. If you want something most specific or a example let us now.

[Jagan Deep]

Thanks @Marco0o1  for replying.

Can i create a ui page and then expose it to the external customer with only read only access?

If you can provide me as example it would be really great.