Fields and Columns

[Matt Holliday1]

Hello,

I am attempting to incorporate a new column into a ServiceNow list view, referencing it to the "Grade" field within the form of an asset which is working as expected as provides me the grade of the assigned to user.

Despite adding this field to the asset form, the column consistently displays as empty instead of reflecting the actual grade value associated with the user. 

See Images for Reference

[AndersBGS]

Hi @Matt Holliday1 ,

So if I understand you correctly, then the for show the actual grade, but the list view just show "empty" - is that correct understood? Where does the grade information come from?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders 

[Matt Holliday1]

Im working off the back of someone's else works by adding the grade field into the form and now trying to add it as a column so i can filter. I believe the grade field on the form references the sys_user table. 

[Matt Holliday1]

Im going off the back of someone elses work on the platform but it looks to come from the Sys_user table 

[Dr Atul G- LNG]

So you mean, you created a field on Form level and you want it should show User grade. 

Then you need to refer to grade table ( If it is a separate tables ) and make dependent on user field.