Flow designer

P1234
Tera Contributor

1.In flow designer when ever the incident create or update then automatically create Problem record using flow designer.

 

2.Flow designer when ever the change request is create then work notes should be update using flow designer.

 

Any idea above 1 , 2 points please let me know.

 

 

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @P1234 

Yes, it's doable — but let’s clarify what you've tried so far and where exactly you're getting stuck.

🔍 High-Level Overview:

  • Trigger: Daily

  • Action: Look up records

  • Logic: For each record

  • Action: Create a new record

You can now build the detailed logic based on this structure. Let me know where you're encountering issues, and we can work through it together!

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi Atul,

 

Can you please share the screenshot for clear understanding of flow designer execution.

Hi @P1234 

 

Here is Flow Designer course, which can give you clear details mate.

 

https://developer.servicenow.com/dev.do#!/learn/courses/xanadu/app_store_learnv2_flowdesigner_xanadu...

 

https://youtu.be/5QwbUYRhLGE

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality

Ankur Bawiskar
Tera Patron
Tera Patron

@P1234 

so where are you stuck?

It's an easy requirement.

Unless you try you won't learn.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader