Get event name and parm1 value in email script

[jitusingh]

Hello Everyone,

I have an event which contain multiple user sys_ids in parm1. 

I want to fetch the event name and parm1 value in email script and covert to array string where parm1 value is list of users which are the recipients.

Instance version:- Vancouver

I tried with event.name but event object is not working 

Event name- regulationCoordinators.users

example parm1 value:- 71826bf03710200044e0bfc8bcbe5d3b,0a826bf03710200044e0bfc8bcbe5d7a,a8f98bb0eb32010045e1a5115206fe3a

[karthiknagaramu]

Hi,

You can access vent parameter 1 and 2 in script. Below link will help

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/notification...

But I am not sure if it is possible to access name. Are you able to use parameter 2 to send event name, if not being used currently?

Regards,

Karthik Nagaramu

[johnfeist]

Hi Jitu_singh,

As previously noted, you can access event.name, event.parm1 and event.parm2.  I wrote a little mail script to test that:

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    // Add your code here
    var theEvent = event.name;
    var theParm = event.parm1;
    gs.log("Event is " + theEvent + " parm is " + theParm, "jaf");

})(current, template, email, email_action, event);

I set up a simple notification and triggered the event.  When I went to the logs, both the event name and parm1 were correctly displayed.

[Community Alums]

Hi,

Assuming you are triggering a notification using event & have added the mail script ${mail_script:email_script_name} in your Notification "Message HTML" field:

You can use the below email script.

Email script:

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,

          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,

          /* Optional GlideRecord */ event) {

    var parm1Value = event.parm1;

    gs.log("Hello "+event.name); // this will give the event name. I tested this

    // Convert parm1 value (comma-separated string) to an array of sys_ids

    var userSysIds = parm1Value.split(',');

    // Loop through the sys_ids and fetch user email addresses

    for (var i = 0; i < userSysIds.length; i++) {

        var userSysId = userSysIds[i];

        // Get user record

        var userGR = new GlideRecord('sys_user');

        if (userGR.get(userSysId)) {

            email.addAddress('cc',userGR.email);

        }

    }

})(current, template, email, email_action, event);

Please let me know if you encounter any issues.

Else, Please mark the answer as helpful.