CLE Encrypted Field Configuration Crypto Module not selectable

[Toube1]

Hi All,

I followed a tutorial for this:

https://www.servicenow.com/community/in-other-news/encrypting-attachments-using-quot-column-level-en... 

And another video:

https://youtube.com/watch?v=4b9S9KwzL2g&list=PLrhqGp3sUzhv6R0mn9E5z9mfCc2BdwDUc&index=7&t=206s 

But I am stuck when I try to add the Encrypted Field Configuration and need to select the actual Crypto Module. 

Problem here is that there are no modules visible to select.. Can't figure this one out as I have created the needed module etc. Any ideas?

-Toube

[Abbas_5 · Accepted solution]

Hello @Toube1,

Please refer to the below link's:
https://docs.servicenow.com/bundle/vancouver-platform-security/page/administer/key-management-framew...

https://docs.servicenow.com/bundle/washingtondc-platform-security/page/administer/edge-encryption/co...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[Toube1]

Hi Abbas,

Yes I followed that guide but no luck in finding the modules when trying to create the Encrypted Field Configuration.

[Cory H]

If anybody has more insight into this issue, I have the same problem. I have created the Crypto module but the list is pulling as empty when I try to add in Field Configuration. Please help!