Get MTTR from Incident Table

[Rakshanda Kunte]

Hi All,

I am working on a dashboard for Incident data.

Requirement is to see MTTR for P3 and P4 Incidents which can be gathered from 'incident_metric' table.  

However, is there anything on Incident form from which we can calculate MTTR?

Thanks..!!

[AndersBGS]

Hi @Rakshanda Kunte ,

Yep, this is seconds - quick calculation from above screenshot. 

1 min and 54 seconds between opened and resolved.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders