Help icon (Question mark) showing next to the fields on all forms after an patch upgrade.

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riteshsharm
Tera Contributor

‎02-16-2025 10:55 PM

The help icon are showing next to the fields on all forms in dev and test instances. But in production the question mark help icon is not shown instead when we hover on field the text is shown. Kindly help how this can be enabled in prod instance as well and where this question mark is configured in platform on all forms.

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Ankur Bawiskar
Tera Patron

‎02-17-2025 12:20 AM

@riteshsharm 

if you wish to set it as user preferences for all users then create new record into sys_user_preferences 

something like this

AnkurBawiskar_0-1739779401821.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

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Dr Atul - LNG
Tera Patron

‎02-16-2025 10:58 PM

Hi @riteshsharm 

 

is this preference is enabled?

AGLearnNGrow_0-1739775504637.png

 

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riteshsharm
Tera Contributor
In response to Dr Atul - LNG

‎02-16-2025 11:51 PM

Thanks for the solution. It works for me but as admin I need to apply this for all the user in platform. Is there any possible way.

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riteshsharm
Tera Contributor
In response to riteshsharm

‎02-17-2025 06:40 AM

Thanks for solution. Instead of creating new record under user preference we can update the value as true in existing property "glide.ui.accessibility.accessible.tooltips" where user is empty and that works. The property is enabled for all users.