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Hide Price, Quantity, and Total fields on Approval (sysapproval_approver) in Service Operations Work

Khalid828
Tera Contributor

I am working with Service Operations Workspace and approvals related to Requested Items (RITM). In the approval record (sysapproval_approver), under the Request tab, there is a section “Summary of request being approved” that displays the columns Price, Quantity, and Total. I would like to hide or remove these fields (Price, Quantity, Total) from the approval view in Service Operations Workspace, as they are not required for approvers.


Screenshot 2025-12-24 at 4.52.10 PM.png

9 REPLIES 9

Ankur Bawiskar
Tera Patron

@Khalid828 

it looks to me it's a custom tab as I didn't find it

Did you check that?

AnkurBawiskar_0-1766576061450.png

 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi , Can you check from "My Approvals" 

@Khalid828 

are you saying there is a list for My Approvals in left side in workspace?

share screenshot

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar , please find the screenshot.

Screenshot 2025-12-24 at 6.57.15 PM.png