How can I customize Service Operation Workspace dashboard?

[katarzynanyznar]

Hi All,

I have a requirement to replace the main Overwiew dashboard in Service Operations Workspace with another, customized and editable dashboard.

I attached a screenshot of how it looks now, it is a default view of SOW.

How can I edit it or replace it with a different dashboard?

I tried to follow this article:
https://docs.servicenow.com/bundle/utah-it-service-management/page/product/service-operations-worksp...
but editing the script had no effect.

Can someone help me with this?

Thank you 

[Lakshmi Royyala]

For anyone in a similar boat, I found an easier way to achieve this. On Xanadu, https://instancename.service-now.com/now/sow-admin/donut-configuration/1