how to add clickable link in description field
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‎12-16-2024 05:39 AM
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‎12-16-2024 05:42 AM
description field is string type and hence it cannot show any html content i.e. link etc
so this is not possible
why not show field message or info message near that field?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-07-2025 04:55 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-07-2025 04:58 AM
Hi Ankur,
Wonderful, Thanks for your quick response. Yes you are right Ankur but what I am looking is without html field can it be possible on string field .
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‎01-07-2025 05:01 AM
string field also doesn't support clickable link
You can use journal field like work notes to add link
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader