how to add clickable link in description field

SK5555
Tera Contributor
 
6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@SK5555 

description field is string type and hence it cannot show any html content i.e. link etc

so this is not possible

why not show field message or info message near that field?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@SK5555 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

SK5555
Tera Contributor

Hi Ankur,
Wonderful, Thanks for your quick response. Yes you are right Ankur but what I am looking is  without html field can it be possible on string field .

@SK5555 

string field also doesn't support clickable link

You can use journal field like work notes to add link

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader