How to add more available options?

Karen Chan
Tera Contributor

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How to add more attachment available options(like sys_id)?

2 REPLIES 2

Satishkumar B
Giga Sage
Giga Sage

@Karen Chan 

try below link:

https://www.servicenow.com/community/now-platform-articles/add-sys-id-column-to-list-view/ta-p/23235...

 

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Mark it helpful 👍and Accept Solution !! If this helps you to understand.

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Dnyaneshwaree
Mega Sage

Hello @Karen Chan,

If you want to search any particular record in any table using sys id then you don't need to add that column from personalize list add search it. There is OOB field present in the list filter for "SysID" using that you can add filter and find that records.

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But if you want any other field and if it is not present in the available list of the personalize list of that table then you need to create new custom field/column on that table by adding creating field list layout or by adding column in that table and then you can select it from the available list in the personalize list.


Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru