how to add watch list widget as a tab under standard ticket tab as like activity tab on portal

Snow113
Tera Contributor

‎03-14-2023 08:17 AM

I have added a watch list widget on portal. I have placed it on right side of the page. But it should be placed under standard ticket tab widget as a tab. As like activity tab this widget also as tab it should be avaialable.

 

I have mentioned the pictures. It should be avaialable after "additional details" tab

 

Can anyone please help me on this 

Screenshot 2023-03-14 204456.png

 

Screenshot 2023-03-14 204559.png

 

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mattystern
Kilo Sage

‎03-14-2023 01:35 PM

Hi @Snow113.,

 

These tabs are added through the standard ticket page. Link to the documentation here. 

mattystern_4-1678826076345.png

 

When you're in the "Service Portal - Standard Ticket" application scope and have the appropriate roles, you can add widgets as "Custom" and then add an associated "Widget."

 

An example, using a "hello world" widget:

mattystern_2-1678825998599.png

 

 

Result on portal:

mattystern_3-1678826030794.png

 

I was having trouble adding certain widgets to this, so there may be additional configuration required. Hope this helps!

 

-Matt

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