Hi everyone,
I’m trying to build an AI Agent that generates a summary using the Short Description and Description fields from the Incident table. I attempted to add a Script Tool to an existing AI Agent and provided tool instructions, but I’m not sure what logic should actually go inside the script.
Could someone guide me on how to properly structure the Script Tool, what functions I should use, or share an example of how to fetch and return the Incident description fields for summarization?
Any help or best practices would be greatly appreciated!
Thank you!
