How to change order of widgets in Service Operations Workspace

[Rekha20]

Hi All,

I need to place "catalog task assigned to me" widget at first place. How can I do that?

This is OOB:

Please let me know. I opened UI builder but not able to change the place.

[Gunjan Kiratkar]

Hi @Rekha20 ,

I'm using Tokyo. I think this drag and drop functionality is available from tokyo onwards.

This is copied one.

Before Drag and Drop: See the Inicident Assiged to me container and incident SLA container position

After Drag and Drop :-

[Rekha20]

Hi @Gunjan Kiratkar 

Please see my screenshot, I am also using Tokyo release and using the copy one but do not see containers as you see:

What is wrong with mine. Please suggest.

[Gunjan Kiratkar]

Hi @Rekha20 ,

I think you are using Repeater component and that component creates dynamic container based on dynamic values. I'm not aware of that component but if I get something then will post here.

[Rekha20]

Hi @Gunjan Kiratkar 

I am using all OOB just created Copy of Service Desk Landing Page Overview and then I am seeing what I shared in above screenshot. Can you please record screen and share? It would be great help for me. I am looking for exactly what you shared in your screenshot.

[Gunjan Kiratkar]

Hi @Rekha20 ,

I will post now step by step:-

1) Duplicate the Service Desk Landing Page SNC

2) Open Duplicate Page by clicking on that :-

3) Click on Edit Content where you can see your container 

4) After clicking on edit content verify once again Weather you selected the correct page variant and then scroll down and see the containers.

5) Now I drag a whole container of 'Incident SLA Container' and tries to drop after 'Incident Assigned to me container'

Are you not getting that drag and drop functionality ?