How to filter the service offering lookup includes the following information in alphabetical order.

[Abhilasha G T]

Hi Team,

On incident form,

there is a service offering fields , Then I see that the Service Offering choices are filtered to match the location or any of its parent locations and that the choice (typeahead / auto complete) lookup includes the following information in alphabetical order. How to filter the service offering lookup includes the following information in alphabetical order.

Regards,

Abhilasha G T

[Ankur Bawiskar]

@Abhilasha G T 

check this

How to sort the dropdown list for a reference field 

also check this

Sort In Ascending For Reference Field 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Abhilasha G T]

Hi Ankur ,

Thanks for your reply, i implemented this it's not working.

on incident form there is service offering field, i just need the name  field on service offering should be order by alphabetically.

Regards,

Abhilasha G T

[Ankur Bawiskar]

@Abhilasha G T 

so what did you configure as per the above links and what didn't work?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Abhilasha G T]

Hi Ankur,

thanks for this below link, it worked

https://www.servicenow.com/community/now-platform-forum/sort-in-ascending-for-reference-field/m-p/10...

Regards,

Abhilasha G T