How to generate a generic Top 10 incidents report

[praveen0078]

Hi ServiceNow Aficionados / Gurus

I need some URGENT help to create a Top 10 incidents (All priorities like Priority 1/Priority 2 and P3/P4) report for the past 3 months.

I tried creating a NEW Report from scratch from "Reports->Create New" and I do see the top 10 incident Report trend for the 3 months BUT cannot get the option to export it to PDF as it says there too much data to extract (PDF error attached)

Attached it the Report (word) that I created from scratch but I cannot extract it.

If there's a better way to do this report - appreciate all the help I can get.

Thanks in  Advance

Praveen

[Harish KM]

That's a known error, the recommendation is to reduce the filter query

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0675016

[praveen0078]

Thanks for sharing this Harish

Not sure if I understand your shared KE article properly.

What is the best way to pull this report??... do it filter by 1 week, 1 month ?? The ONLY option to share was

1 > Export via PDF

2 > Add to Dashboard