How to generate a Report for Top 10 Incident Callers

[praveen0078]

What's the easiest way to pull a Top 10 incident (callers) over a span of 3 months?

REQUIREMENT:

I need some URGENT help to create a Top 10 incidents (All priorities like Priority 1/Priority 2 and P3/P4) report for the past 3 months.

I tried creating a NEW Report from scratch from "Reports->Create New" and I do see the top 10 incident Report trend for the 3 months BUT cannot get the option to export it to PDF as it says there too much data to extract (PDF error attached). I'd followed

https://www.servicenow.com/community/platform-analytics-forum/building-a-report-for-top-10-incident-... to generate the top 10 incident report, however not able to extract a XLS report.

I understand it is a known error as per 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0675016 

Attached it the Report (word) that I created from scratch but I cannot extract it.

Is there's a better way to do this report - appreciate all the help I can get??

Thanks in  Advance

Praveen

[Uncle Rob]

How many records is this returning?

[praveen0078]

Hi Robert

Possibly 10-15K records