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Incident Management forum
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Forum Posts

Resolved! reports and dashboard

1.Normal user can export, apply filter conditions on report but can not create report and can not edit existing report and can not create dashboard as well and only give filter conditions and export, not edit dashboard , he can not share report and d...

Resolved! Creating Problem Within an Incident

Hello All,For the record, we are on Xanadu P3 HF1 I have a user that questioned the operation of creating a Problem from the context menu while in an Incident ticket. When you click on "Create Problem" while within an Incident, a message stating that...

LarryFromMD by Tera Contributor
  • 782 Views
  • 3 replies
  • 0 helpfuls

Resolved! Simulator instance

I am having a challenge in completed and validated the Report Task simulator,I am following all the steps and doing everything correctly but the task fails to validate. what is it that i need to do, i have made more than 50 times, no luck and its alm...

PhillemonBS by Tera Contributor
  • 932 Views
  • 8 replies
  • 1 helpfuls

Reporting Task

I am unable to validate the reporting task, i followed all the right steps till the end, the task appears the same as the one requested but when validating i fail.  this is what appears on my task but still can't get ahead with the validation  

PhillemonBS_0-1740368536207.png PhillemonBS_1-1740368622436.png
PhillemonBS by Tera Contributor
  • 466 Views
  • 2 replies
  • 0 helpfuls

Instance

Hi I am unable to validate my task, i followed the steps but keep getting the fail results upon completion, i have tried more than 70 time and still cannot pass. please advise if I am doing something wrong or if its on the course. below is the screen...

PhillemonBS_0-1740338224696.png
PhillemonBS by Tera Contributor
  • 257 Views
  • 1 replies
  • 0 helpfuls