how to move attachment from jira to servicenow

[Sujatha V M]

Thank you for sharing the screenshots. Let me check on it. 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[Sujatha V M]

@linga reddy  In the below screenshot, you haven't passed the attachment URL and attachment name in Test action seems to be only incident record details have been passed,

You need to pass those details as there are dependencies in the below script step and if its empty, it wont show you the results. 

Kindly execute it with details and share the snippet if you face errors. 

Note: Make sure the inputs are given appropriately. 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[linga reddy]

I have a Query,
Actually, I have created a flow in that I have taken the table value as" incident table". And I have called the Action.

were

I have confused to at the attach url & and record and attachment name. where I have to address it.

[Sujatha V M · Accepted solution]

@linga reddy  You need to retrieve those details from JIRA and pass it to on your incident record to be attached. 

Is there any configuration done in referencing the incident with JIRA ID? If not, how can you differentiate which attachment to be attached to which incident (as you mentioned its from JIRA to ServiceNow). 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[linga reddy]

Hi Sujatha,

if you have the time can we connect for 5 mins. So that we can discus Query .

Thanks,

Lakshman.