How to print active incidents through glide record?
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‎08-19-2024 08:03 PM
How to print active incidents through glide record?
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‎08-20-2024 08:29 AM
@Srinivas snow28 Here is the sample script for you.
var gr = new GlideRecord('incident'); // Create a new GlideRecord object for the 'incident' table
gr.addActiveQuery(); // Add a query to return only active incidents
gr.query(); // Execute the query
while (gr.next()) { // Loop through each record returned by the query
gs.print('Incident Number: ' + gr.getValue('number')); // Print the Incident Number
gs.print('Short Description: ' + gr.getValue('short_description')); // Print the Short Description
gs.print('Assigned To: ' + gr.getDisplayValue('assigned_to')); // Print the Assigned To (display value)
gs.print('---'); // Print a separator between incidents
}
Please mark the response helpful and accepted solution if it addresses your question.
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‎08-20-2024 08:39 AM
It should be an easy task.
What did you start with and where are you stuck?
Unless you start you won't be able to learn.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader