How to provide auditory or visual notification when an incident occurs?

Kazuma Akita
Tera Contributor

‎07-01-2024 01:55 AM

I would like to display a push notification on the screen of the ServiceNow instance when an incident occurs.

Is there any way to provide auditory or visual notification?

0 Helpfuls
  • 238 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-01-2024 03:30 AM

Hi @Kazuma Akita 

 

Vey wide scenario you put here. 

1. Why or what need to show kind of banner for every incident?

2. We can do via Banner announcement or portal announcement.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls