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Major Incident Workbench

Hello Everyone,   I'm currently working on the Major Incident Workbench, and I would like to add an additional field to the header, next to the category field, as shown in the snapshot below. Could someone please let me know if there is a way to do t...

Screenshot 2024-05-24 081056.png

Customize Substatus in incident template

Hello community, We have this existing configuration where the sub status depends on status field in service now. Now, there is a need to customize it based on CI selection and flag.Eg :- If CI selected is "Xyz" and a flag is checked then for a statu...