How to provide auditory or visual notification when an incident occurs?

Kazuma Akita
Tera Contributor

‎07-01-2024 01:55 AM

I would like to display a push notification on the screen of the ServiceNow instance when an incident occurs.

Is there any way to provide auditory or visual notification?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-01-2024 03:30 AM

Hi @Kazuma Akita 

 

Vey wide scenario you put here. 

1. Why or what need to show kind of banner for every incident?

2. We can do via Banner announcement or portal announcement.

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