how to reprocess email from email log with updates to body of the email

[learn nv]

Hi All,

I am trying to reprocess the email from email log by updating the content of the body, but looks like the updates to body is not getting reflected.

I want to do the testing in lower environments with out sending the new emails. If I send the email newly, It will get delivered to production, so want to do the testing using only by reprocessing the existing emails.

Could you please suggest.

thank you,

learn nv

[AJ M]

You should be able to send a new email to your dev and test environments at instancename@service-now.com